Meet the Team

Jamie McLaren
General Manager of Sales
How do you make it a positive ‘do’ experience for the customer? Easy, exciting and delivering on promises - how buying a new car...
View MoreHow do you make it a positive ‘do’ experience for the customer? Easy, exciting and delivering on promises - how buying a new car should be!
What makes you a special team member? I bring a passion for what I do, and you'll always see a smile on my face :)
What does excellent customer service mean? Knowledge, attentiveness & commitment to helping customers make great decisions.

Rakesh Dulani
Sales Manager – New Cars

Rita Macaro
Concierge
What makes you a special team member? Loyal to the companyWhat do you love about the brand? The safety & drive of the...
View MoreWhat makes you a special team member? Loyal to the company
What do you love about the brand? The safety & drive of the vehicles
How do you make it a positive experience for the customer?Help the customers feel welcome & special in our dealership

Merindah Cooper
Assistant Sales Manager
Phone: 03 8698 3532
What makes you a special team member? I’m friendly and a good team player What do you love about the brand? I love the...
View MoreWhat makes you a special team member? I’m friendly and a good team player
What do you love about the brand? I love the reliability, safety and customers of the brand.
What is your favourite car colour and why? Magnetite Grey, because it highlights the body styling on all models.

Ken Kurudzija
Sales Consultant
What do you love about the brand? Its history and brand presence. What is your favourite car colour and why? White Crystal, it has...
View MoreWhat do you love about the brand? Its history and brand presence.
What is your favourite car colour and why? White Crystal, it has amazing shine to it in the sunlight.
How do you make it a positive experience for the customer? I listen to their wants and needs. I keep things very simply and relaxed. It’s not all about the car. It’s about people! I will do my best to find a solution for them and have them choose the right car.

Lachlan Mollison
Sales Consultant

John Adajian
Service Manger
Phone: 03 8698 3553
What do you love about the brand? Safety, Reliability and Comfort across the rangeWhat is your favourite car colour and why? Magnetite Gray...
View MoreWhat do you love about the brand? Safety, Reliability and Comfort across the range
What is your favourite car colour and why? Magnetite Gray and Crystal White Pearl just make the car stand out
How do you make it a positive experience for the customer? By doing everything possible to make sure everybody walks out with a smile

Brian Titus
Service Advisor
Phone: 03 8698 3572
What do you love about the brand? Good product, vibrant colours, and great aftersales backupWhat is your favourite car colour and why? Ice...
View MoreWhat do you love about the brand? Good product, vibrant colours, and great aftersales backup
What is your favourite car colour and why? Ice Silver, Magnetite Gray
How do you make it a positive experience for the customer? Ensuring all customer concerns are attended to and ensuring the customer walks out the door happy

Vin Macaro
Service Advisor
What makes you a special team member? 25 years’ experience and knowledge with the brandWhat do you love about the brand? The brands...
View MoreWhat makes you a special team member? 25 years’ experience and knowledge with the brand
What do you love about the brand? The brands focus and safety and engineering
What is your favourite car colour and why? 555 Blue classic Hero colour for its rally heritage

Geoffrey Dixon
Parts Interpreter
Phone: (03) 8698 3534
What makes you a special team member? 20+ Years’ experience in the businessWhat do you love about the brand? Customer loyalty, Subaru Brand...
View MoreWhat makes you a special team member? 20+ Years’ experience in the business
What do you love about the brand? Customer loyalty, Subaru Brand Reliability
How do you make it a positive experience for the customer? Always making sure parts are available for their appointment.

Brett Cox
Fleet & Corporate Sales Manager
Phone: (03) 8698 3634
What makes you a special team member? I always make sure our team is well balanced and we all work together as one. What...
View MoreWhat makes you a special team member? I always make sure our team is well balanced and we all work together as one.
What do you love about the brand? Customer Loyalty and Longevity of Subaru. A Fantastic Range and of course All Wheel Drive!
What is your favourite car colour and why? White! Particularly the Pearl Finish. And as well is a Safe Colour.

Stephanie Malkoun
Fleet & Corporate Assistant Manager
Phone: (03) 8698 3670
What makes you a special team member? – After 15 years with Inchcape and working different in departments, the knowledge I have gained...
View MoreWhat makes you a special team member? – After 15 years with Inchcape and working different in departments, the knowledge I have gained is useful in my Role.
What do you love about the brand? - The loyalty of Subaru customers and the amazing product we have.
What is your favourite car colour and why? – I love World Rally Blue – the excitement of the Rally cars and their heritage.

Katharina Dams
Corporate Account Manager
Phone: (03) 8698 3434
How do you make it a positive experience for the customer? I believe that communication and transparency are key to a positive experience...
View MoreHow do you make it a positive experience for the customer? I believe that communication and transparency are key to a positive experience for customers. My priority is always listening to the customer’s needs to be able to accommodate in best possible way and keeping them up to date in the process of purchasing their vehicle.

Jamie McLaren
General Manager of Sales
How do you make it a positive ‘do’ experience for the customer? Easy, exciting and delivering on promises - how buying a new car...
View MoreHow do you make it a positive ‘do’ experience for the customer? Easy, exciting and delivering on promises - how buying a new car should be!
What makes you a special team member? I bring a passion for what I do, and you'll always see a smile on my face :)
What does excellent customer service mean? Knowledge, attentiveness & commitment to helping customers make great decisions.

Rakesh Dulani
Sales Manager – New Cars

Rita Macaro
Concierge
What makes you a special team member? Loyal to the companyWhat do you love about the brand? The safety & drive of the...
View MoreWhat makes you a special team member? Loyal to the company
What do you love about the brand? The safety & drive of the vehicles
How do you make it a positive experience for the customer?Help the customers feel welcome & special in our dealership

Merindah Cooper
Assistant Sales Manager
Phone: 03 8698 3532
What makes you a special team member? I’m friendly and a good team player What do you love about the brand? I love the...
View MoreWhat makes you a special team member? I’m friendly and a good team player
What do you love about the brand? I love the reliability, safety and customers of the brand.
What is your favourite car colour and why? Magnetite Grey, because it highlights the body styling on all models.

Ken Kurudzija
Sales Consultant
What do you love about the brand? Its history and brand presence. What is your favourite car colour and why? White Crystal, it has...
View MoreWhat do you love about the brand? Its history and brand presence.
What is your favourite car colour and why? White Crystal, it has amazing shine to it in the sunlight.
How do you make it a positive experience for the customer? I listen to their wants and needs. I keep things very simply and relaxed. It’s not all about the car. It’s about people! I will do my best to find a solution for them and have them choose the right car.

Lachlan Mollison
Sales Consultant

John Adajian
Service Manger
Phone: 03 8698 3553
What do you love about the brand? Safety, Reliability and Comfort across the rangeWhat is your favourite car colour and why? Magnetite Gray...
View MoreWhat do you love about the brand? Safety, Reliability and Comfort across the range
What is your favourite car colour and why? Magnetite Gray and Crystal White Pearl just make the car stand out
How do you make it a positive experience for the customer? By doing everything possible to make sure everybody walks out with a smile

Brian Titus
Service Advisor
Phone: 03 8698 3572
What do you love about the brand? Good product, vibrant colours, and great aftersales backupWhat is your favourite car colour and why? Ice...
View MoreWhat do you love about the brand? Good product, vibrant colours, and great aftersales backup
What is your favourite car colour and why? Ice Silver, Magnetite Gray
How do you make it a positive experience for the customer? Ensuring all customer concerns are attended to and ensuring the customer walks out the door happy

Vin Macaro
Service Advisor
What makes you a special team member? 25 years’ experience and knowledge with the brandWhat do you love about the brand? The brands...
View MoreWhat makes you a special team member? 25 years’ experience and knowledge with the brand
What do you love about the brand? The brands focus and safety and engineering
What is your favourite car colour and why? 555 Blue classic Hero colour for its rally heritage

Geoffrey Dixon
Parts Interpreter
Phone: (03) 8698 3534
What makes you a special team member? 20+ Years’ experience in the businessWhat do you love about the brand? Customer loyalty, Subaru Brand...
View MoreWhat makes you a special team member? 20+ Years’ experience in the business
What do you love about the brand? Customer loyalty, Subaru Brand Reliability
How do you make it a positive experience for the customer? Always making sure parts are available for their appointment.

Brett Cox
Fleet & Corporate Sales Manager
Phone: (03) 8698 3634
What makes you a special team member? I always make sure our team is well balanced and we all work together as one. What...
View MoreWhat makes you a special team member? I always make sure our team is well balanced and we all work together as one.
What do you love about the brand? Customer Loyalty and Longevity of Subaru. A Fantastic Range and of course All Wheel Drive!
What is your favourite car colour and why? White! Particularly the Pearl Finish. And as well is a Safe Colour.

Stephanie Malkoun
Fleet & Corporate Assistant Manager
Phone: (03) 8698 3670
What makes you a special team member? – After 15 years with Inchcape and working different in departments, the knowledge I have gained...
View MoreWhat makes you a special team member? – After 15 years with Inchcape and working different in departments, the knowledge I have gained is useful in my Role.
What do you love about the brand? - The loyalty of Subaru customers and the amazing product we have.
What is your favourite car colour and why? – I love World Rally Blue – the excitement of the Rally cars and their heritage.

Katharina Dams
Corporate Account Manager
Phone: (03) 8698 3434
How do you make it a positive experience for the customer? I believe that communication and transparency are key to a positive experience...
View MoreHow do you make it a positive experience for the customer? I believe that communication and transparency are key to a positive experience for customers. My priority is always listening to the customer’s needs to be able to accommodate in best possible way and keeping them up to date in the process of purchasing their vehicle.