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Meet the Team

Neil Phillips
Neil Phillips

General Manager

How do you make it a positive ‘do’ experience for the customer?I am committed to providing a purchasing and ownership experience that’s friendly,...

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How do you make it a positive ‘do’ experience for the customer?

I am committed to providing a purchasing and ownership experience that’s friendly, easy and enjoyable.

How do you deliver excellent customer service?

By leading a team to do the common things uncommonly well.

What does excellent customer service mean to you?

Excellent customer service leaves you feeling compelled to tell your friends and family about your great experience. 

View Less
Jamie McLaren
Jamie McLaren

General Sales Manager

How do you make it a positive ‘do’ experience for the customer? Easy, exciting and delivering on promises - how buying a new car...

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How do you make it a positive ‘do’ experience for the customer? Easy, exciting and delivering on promises - how buying a new car should be!

What makes you a special team member?  I bring a passion for what I do, and you'll always see a smile on my face :)

What does excellent customer service mean? Knowledge, attentiveness & commitment to helping customers make great decisions.

View Less
Andrew Cleary
Andrew Cleary

Sales Manager

How do you make it a positive ‘do’ experience for the customer? Making sure that every customer has a positive and uplifting experience.How...

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How do you make it a positive ‘do’ experience for the customer? Making sure that every customer has a positive and uplifting experience.

How do you deliver excellent customer service? By building a personal relationship with my customers instead of just having a professional one.

What makes you a special team member? I try to be a positive influence and encourage our team to work together to achieve a common goal.

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Jason LaPorte
Jason LaPorte

Assistant Service Manager

What is your favourite Subaru vehicle and why?Subaru Brumby. Made in 1978, this iconic car definitely looks different. How do you deliver excellent customer...

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What is your favourite Subaru vehicle and why?
Subaru Brumby. Made in 1978, this iconic car definitely looks different. 

How do you deliver excellent customer service?
Greeting the customer with a smile, and informing them about the work done on their Subaru.

What is your favourite car colour and why?
WR Blue, because of the way it stands out under sunlight. 

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Vin Macaro
Vin Macaro

Service Advisor / STI Specialist

How do you make it a positive ‘do’ experience for the customer?Smile, be happy and listen.What makes you a special team member at...

View More

How do you make it a positive ‘do’ experience for the customer?
Smile, be happy and listen.

What makes you a special team member at your dealership?
Absolute unconditional passion for the brand.

In the spirit of Subaru ‘do,’ what do you do that makes a positive difference?
Encourage and motivate fellow staff members.

View Less
Geoffrey Dixon
Geoffrey Dixon

Parts Administrator

How do you make it a positive ‘do’ experience for the customer? Always making sure parts are available for their appointment.What is your favourite...

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How do you make it a positive ‘do’ experience for the customer? Always making sure parts are available for their appointment.

What is your favourite Subaru vehicle and why? Subaru Liberty 1998 With Quad Cam Engine, unbelievable hidden power!

What do you love about the brand? Customer loyalty, Subaru Brand Reliability

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Natalie Noonan
Natalie Noonan

Service Manager

What makes you a special team member at your dealership?My smile, positive attitude and pride in my work.What is your favourite Subaru vehicle...

View More

What makes you a special team member at your dealership?
My smile, positive attitude and pride in my work.

What is your favourite Subaru vehicle and why?
I love the WRX, for it’s styling, power and safety.

What do you love about the brand?
I’ve been with brand since 2002 and I love the Subaru product and how they are always improving on safety and design.

View Less
Neil Phillips
Neil Phillips

General Manager

How do you make it a positive ‘do’ experience for the customer?I am committed to providing a purchasing and ownership experience that’s friendly,...

View More

How do you make it a positive ‘do’ experience for the customer?

I am committed to providing a purchasing and ownership experience that’s friendly, easy and enjoyable.

How do you deliver excellent customer service?

By leading a team to do the common things uncommonly well.

What does excellent customer service mean to you?

Excellent customer service leaves you feeling compelled to tell your friends and family about your great experience. 

View Less
Jamie McLaren
Jamie McLaren

General Sales Manager

How do you make it a positive ‘do’ experience for the customer? Easy, exciting and delivering on promises - how buying a new car...

View More

How do you make it a positive ‘do’ experience for the customer? Easy, exciting and delivering on promises - how buying a new car should be!

What makes you a special team member?  I bring a passion for what I do, and you'll always see a smile on my face :)

What does excellent customer service mean? Knowledge, attentiveness & commitment to helping customers make great decisions.

View Less
Andrew Cleary
Andrew Cleary

Sales Manager

How do you make it a positive ‘do’ experience for the customer? Making sure that every customer has a positive and uplifting experience.How...

View More

How do you make it a positive ‘do’ experience for the customer? Making sure that every customer has a positive and uplifting experience.

How do you deliver excellent customer service? By building a personal relationship with my customers instead of just having a professional one.

What makes you a special team member? I try to be a positive influence and encourage our team to work together to achieve a common goal.

View Less
Neil Phillips
Neil Phillips

General Manager

How do you make it a positive ‘do’ experience for the customer?I am committed to providing a purchasing and ownership experience that’s friendly,...

View More

How do you make it a positive ‘do’ experience for the customer?

I am committed to providing a purchasing and ownership experience that’s friendly, easy and enjoyable.

How do you deliver excellent customer service?

By leading a team to do the common things uncommonly well.

What does excellent customer service mean to you?

Excellent customer service leaves you feeling compelled to tell your friends and family about your great experience. 

View Less
Neil Phillips
Neil Phillips

General Manager

How do you make it a positive ‘do’ experience for the customer?I am committed to providing a purchasing and ownership experience that’s friendly,...

View More

How do you make it a positive ‘do’ experience for the customer?

I am committed to providing a purchasing and ownership experience that’s friendly, easy and enjoyable.

How do you deliver excellent customer service?

By leading a team to do the common things uncommonly well.

What does excellent customer service mean to you?

Excellent customer service leaves you feeling compelled to tell your friends and family about your great experience. 

View Less
Jason LaPorte
Jason LaPorte

Assistant Service Manager

What is your favourite Subaru vehicle and why?Subaru Brumby. Made in 1978, this iconic car definitely looks different. How do you deliver excellent customer...

View More

What is your favourite Subaru vehicle and why?
Subaru Brumby. Made in 1978, this iconic car definitely looks different. 

How do you deliver excellent customer service?
Greeting the customer with a smile, and informing them about the work done on their Subaru.

What is your favourite car colour and why?
WR Blue, because of the way it stands out under sunlight. 

View Less
Vin Macaro
Vin Macaro

Service Advisor / STI Specialist

How do you make it a positive ‘do’ experience for the customer?Smile, be happy and listen.What makes you a special team member at...

View More

How do you make it a positive ‘do’ experience for the customer?
Smile, be happy and listen.

What makes you a special team member at your dealership?
Absolute unconditional passion for the brand.

In the spirit of Subaru ‘do,’ what do you do that makes a positive difference?
Encourage and motivate fellow staff members.

View Less
Geoffrey Dixon
Geoffrey Dixon

Parts Administrator

How do you make it a positive ‘do’ experience for the customer? Always making sure parts are available for their appointment.What is your favourite...

View More

How do you make it a positive ‘do’ experience for the customer? Always making sure parts are available for their appointment.

What is your favourite Subaru vehicle and why? Subaru Liberty 1998 With Quad Cam Engine, unbelievable hidden power!

What do you love about the brand? Customer loyalty, Subaru Brand Reliability

View Less
Natalie Noonan
Natalie Noonan

Service Manager

What makes you a special team member at your dealership?My smile, positive attitude and pride in my work.What is your favourite Subaru vehicle...

View More

What makes you a special team member at your dealership?
My smile, positive attitude and pride in my work.

What is your favourite Subaru vehicle and why?
I love the WRX, for it’s styling, power and safety.

What do you love about the brand?
I’ve been with brand since 2002 and I love the Subaru product and how they are always improving on safety and design.

View Less