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Subaru Mentone

Meet the Team

Neil Phillips
Neil Phillips

General Manager

How do you make it a positive ‘do’ experience for the customer?I am committed to providing a purchasing and ownership experience that’s friendly,...

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How do you make it a positive ‘do’ experience for the customer?

I am committed to providing a purchasing and ownership experience that’s friendly, easy and enjoyable.

How do you deliver excellent customer service?

By leading a team to do the common things uncommonly well.

What does excellent customer service mean to you?

Excellent customer service leaves you feeling compelled to tell your friends and family about your great experience. 

View Less
Jamie McLaren
Jamie McLaren

General Sales Manager

How do you make it a positive ‘do’ experience for the customer? Easy, exciting and delivering on promises - how buying a new car...

View More

How do you make it a positive ‘do’ experience for the customer? Easy, exciting and delivering on promises - how buying a new car should be!

What makes you a special team member?  I bring a passion for what I do, and you'll always see a smile on my face :)

What does excellent customer service mean? Knowledge, attentiveness & commitment to helping customers make great decisions.

View Less
Andrew Cleary
Andrew Cleary

Assistant Sales Manager

How do you make it a positive ‘do’ experience for the customer? Making sure that every customer has a positive and uplifting experience.How...

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How do you make it a positive ‘do’ experience for the customer? Making sure that every customer has a positive and uplifting experience.

How do you deliver excellent customer service? By building a personal relationship with my customers instead of just having a professional one.

What makes you a special team member? I try to be a positive influence and encourage our team to work together to achieve a common goal.

View Less
Ian Mahon
Ian Mahon

Business Manager

How do you make it a positive 'do' experience for the customer? The experience of buying a car is exciting; I make the purchase...

View More

How do you make it a positive 'do' experience for the customer? The experience of buying a car is exciting; I make the purchase experience about the customer.

What is your favourite Subaru vehicle and why? Levorg - it epitomises Subaru and it's fun, versatile and practical.

What is your favourite car colour and why? Yellow - you can always find it at Chaddy!

View Less
Alyssa Siemienowicz
Alyssa Siemienowicz

Delivery Consultant

What is your favourite Subaru vehicle and why? I love the spacious and safety features in the Outback.How do you make it a...

View More

What is your favourite Subaru vehicle and why? I love the spacious and safety features in the Outback.

How do you make it a positive 'do' experience for the customer? Each customer is treated with the utmost respect. Their requests are listened to and solutions are provided.

What does excellent customer service mean to you? Providing an efficient, well-organised delivery of vehicles within expected timeframes.

View Less
Alicia Barclay-Smith
Alicia Barclay-Smith

Aftermarket Consultant

What does excellent customer service mean to you? Understanding a customer’s specific needs and going above and beyond to meet their expectations.What do...

View More

What does excellent customer service mean to you? Understanding a customer’s specific needs and going above and beyond to meet their expectations.

What do you love about the brand? The high attention to detail and safety makes us stand out from the rest and gives me confidence in my own car.

What makes you a special team member? I come to work happy and always encourage my team to feel the same.

View Less
Neil Phillips
Neil Phillips

General Manager

How do you make it a positive ‘do’ experience for the customer?I am committed to providing a purchasing and ownership experience that’s friendly,...

View More

How do you make it a positive ‘do’ experience for the customer?

I am committed to providing a purchasing and ownership experience that’s friendly, easy and enjoyable.

How do you deliver excellent customer service?

By leading a team to do the common things uncommonly well.

What does excellent customer service mean to you?

Excellent customer service leaves you feeling compelled to tell your friends and family about your great experience. 

View Less
Jamie McLaren
Jamie McLaren

General Sales Manager

How do you make it a positive ‘do’ experience for the customer? Easy, exciting and delivering on promises - how buying a new car...

View More

How do you make it a positive ‘do’ experience for the customer? Easy, exciting and delivering on promises - how buying a new car should be!

What makes you a special team member?  I bring a passion for what I do, and you'll always see a smile on my face :)

What does excellent customer service mean? Knowledge, attentiveness & commitment to helping customers make great decisions.

View Less
Andrew Cleary
Andrew Cleary

Assistant Sales Manager

How do you make it a positive ‘do’ experience for the customer? Making sure that every customer has a positive and uplifting experience.How...

View More

How do you make it a positive ‘do’ experience for the customer? Making sure that every customer has a positive and uplifting experience.

How do you deliver excellent customer service? By building a personal relationship with my customers instead of just having a professional one.

What makes you a special team member? I try to be a positive influence and encourage our team to work together to achieve a common goal.

View Less
Alyssa Siemienowicz
Alyssa Siemienowicz

Delivery Consultant

What is your favourite Subaru vehicle and why? I love the spacious and safety features in the Outback.How do you make it a...

View More

What is your favourite Subaru vehicle and why? I love the spacious and safety features in the Outback.

How do you make it a positive 'do' experience for the customer? Each customer is treated with the utmost respect. Their requests are listened to and solutions are provided.

What does excellent customer service mean to you? Providing an efficient, well-organised delivery of vehicles within expected timeframes.

View Less
Alicia Barclay-Smith
Alicia Barclay-Smith

Aftermarket Consultant

What does excellent customer service mean to you? Understanding a customer’s specific needs and going above and beyond to meet their expectations.What do...

View More

What does excellent customer service mean to you? Understanding a customer’s specific needs and going above and beyond to meet their expectations.

What do you love about the brand? The high attention to detail and safety makes us stand out from the rest and gives me confidence in my own car.

What makes you a special team member? I come to work happy and always encourage my team to feel the same.

View Less
Neil Phillips
Neil Phillips

General Manager

How do you make it a positive ‘do’ experience for the customer?I am committed to providing a purchasing and ownership experience that’s friendly,...

View More

How do you make it a positive ‘do’ experience for the customer?

I am committed to providing a purchasing and ownership experience that’s friendly, easy and enjoyable.

How do you deliver excellent customer service?

By leading a team to do the common things uncommonly well.

What does excellent customer service mean to you?

Excellent customer service leaves you feeling compelled to tell your friends and family about your great experience. 

View Less
Ian Mahon
Ian Mahon

Business Manager

How do you make it a positive 'do' experience for the customer? The experience of buying a car is exciting; I make the purchase...

View More

How do you make it a positive 'do' experience for the customer? The experience of buying a car is exciting; I make the purchase experience about the customer.

What is your favourite Subaru vehicle and why? Levorg - it epitomises Subaru and it's fun, versatile and practical.

What is your favourite car colour and why? Yellow - you can always find it at Chaddy!

View Less
Neil Phillips
Neil Phillips

General Manager

How do you make it a positive ‘do’ experience for the customer?I am committed to providing a purchasing and ownership experience that’s friendly,...

View More

How do you make it a positive ‘do’ experience for the customer?

I am committed to providing a purchasing and ownership experience that’s friendly, easy and enjoyable.

How do you deliver excellent customer service?

By leading a team to do the common things uncommonly well.

What does excellent customer service mean to you?

Excellent customer service leaves you feeling compelled to tell your friends and family about your great experience. 

View Less