Meet the Team

Neil Phillips
General Manager
Phone: (03) 8698-3521
How do you make it a positive ‘do’ experience for the customer?I am committed to providing a purchasing and ownership experience that’s friendly,...
View MoreHow do you make it a positive ‘do’ experience for the customer?
I am committed to providing a purchasing and ownership experience that’s friendly, easy and enjoyable.
How do you deliver excellent customer service?
By leading a team to do the common things uncommonly well.
What does excellent customer service mean to you?
Excellent customer service leaves you feeling compelled to tell your friends and family about your great experience.

Jamie McLaren
General Sales Manager
Phone: (03) 8698 3525
How do you make it a positive ‘do’ experience for the customer? Easy, exciting and delivering on promises - how buying a new car...
View MoreHow do you make it a positive ‘do’ experience for the customer? Easy, exciting and delivering on promises - how buying a new car should be!
What makes you a special team member? I bring a passion for what I do, and you'll always see a smile on my face :)
What does excellent customer service mean? Knowledge, attentiveness & commitment to helping customers make great decisions.

Andrew Cleary
Assistant Sales Manager
Phone: (03) 8698 3518
How do you make it a positive ‘do’ experience for the customer? Making sure that every customer has a positive and uplifting experience.How...
View MoreHow do you make it a positive ‘do’ experience for the customer? Making sure that every customer has a positive and uplifting experience.
How do you deliver excellent customer service? By building a personal relationship with my customers instead of just having a professional one.
What makes you a special team member? I try to be a positive influence and encourage our team to work together to achieve a common goal.

Alyssa Siemienowicz
Delivery Consultant
Phone: (03) 8698 3527
What is your favourite Subaru vehicle and why? I love the spacious and safety features in the Outback.How do you make it a...
View MoreWhat is your favourite Subaru vehicle and why? I love the spacious and safety features in the Outback.
How do you make it a positive 'do' experience for the customer? Each customer is treated with the utmost respect. Their requests are listened to and solutions are provided.
What does excellent customer service mean to you? Providing an efficient, well-organised delivery of vehicles within expected timeframes.

Jason LaPorte
Assistant Service Manager
Phone: (03) 8698 3532
What is your favourite Subaru vehicle and why?Subaru Brumby. Made in 1978, this iconic car definitely looks different. How do you deliver excellent customer...
View MoreWhat is your favourite Subaru vehicle and why?
Subaru Brumby. Made in 1978, this iconic car definitely looks different.
How do you deliver excellent customer service?
Greeting the customer with a smile, and informing them about the work done on their Subaru.
What is your favourite car colour and why?
WR Blue, because of the way it stands out under sunlight.

Vin Macaro
Service Advisor / STI Specialist
Phone: (03) 8698 3535
How do you make it a positive ‘do’ experience for the customer?Smile, be happy and listen.What makes you a special team member at...
View MoreHow do you make it a positive ‘do’ experience for the customer?
Smile, be happy and listen.
What makes you a special team member at your dealership?
Absolute unconditional passion for the brand.
In the spirit of Subaru ‘do,’ what do you do that makes a positive difference?
Encourage and motivate fellow staff members.

Suranga Amarasinghe
Business Manager
Phone: (03) 8698 3609
What is your favourite Subaru vehicle and why? Subaru Outback. It has the leg space, value for money, boot space - overall, a great...
View MoreWhat is your favourite Subaru vehicle and why? Subaru Outback. It has the leg space, value for money, boot space - overall, a great package
How do you deliver excellent customer service? First impressions are very important. I aim to be very helpful every single time, smile when you see customers, and be professional and positive.
What makes you a special team member at your dealership? We respect each other, help one another when we need help and communicate well.

Geoffrey Dixon
Parts Administrator
Phone: (03) 8698 3534
How do you make it a positive ‘do’ experience for the customer? Always making sure parts are available for their appointment.What is your favourite...
View MoreHow do you make it a positive ‘do’ experience for the customer? Always making sure parts are available for their appointment.
What is your favourite Subaru vehicle and why? Subaru Liberty 1998 With Quad Cam Engine, unbelievable hidden power!
What do you love about the brand? Customer loyalty, Subaru Brand Reliability

Neil Phillips
General Manager
Phone: (03) 8698-3521
How do you make it a positive ‘do’ experience for the customer?I am committed to providing a purchasing and ownership experience that’s friendly,...
View MoreHow do you make it a positive ‘do’ experience for the customer?
I am committed to providing a purchasing and ownership experience that’s friendly, easy and enjoyable.
How do you deliver excellent customer service?
By leading a team to do the common things uncommonly well.
What does excellent customer service mean to you?
Excellent customer service leaves you feeling compelled to tell your friends and family about your great experience.

Jamie McLaren
General Sales Manager
Phone: (03) 8698 3525
How do you make it a positive ‘do’ experience for the customer? Easy, exciting and delivering on promises - how buying a new car...
View MoreHow do you make it a positive ‘do’ experience for the customer? Easy, exciting and delivering on promises - how buying a new car should be!
What makes you a special team member? I bring a passion for what I do, and you'll always see a smile on my face :)
What does excellent customer service mean? Knowledge, attentiveness & commitment to helping customers make great decisions.

Andrew Cleary
Assistant Sales Manager
Phone: (03) 8698 3518
How do you make it a positive ‘do’ experience for the customer? Making sure that every customer has a positive and uplifting experience.How...
View MoreHow do you make it a positive ‘do’ experience for the customer? Making sure that every customer has a positive and uplifting experience.
How do you deliver excellent customer service? By building a personal relationship with my customers instead of just having a professional one.
What makes you a special team member? I try to be a positive influence and encourage our team to work together to achieve a common goal.

Alyssa Siemienowicz
Delivery Consultant
Phone: (03) 8698 3527
What is your favourite Subaru vehicle and why? I love the spacious and safety features in the Outback.How do you make it a...
View MoreWhat is your favourite Subaru vehicle and why? I love the spacious and safety features in the Outback.
How do you make it a positive 'do' experience for the customer? Each customer is treated with the utmost respect. Their requests are listened to and solutions are provided.
What does excellent customer service mean to you? Providing an efficient, well-organised delivery of vehicles within expected timeframes.

Neil Phillips
General Manager
Phone: (03) 8698-3521
How do you make it a positive ‘do’ experience for the customer?I am committed to providing a purchasing and ownership experience that’s friendly,...
View MoreHow do you make it a positive ‘do’ experience for the customer?
I am committed to providing a purchasing and ownership experience that’s friendly, easy and enjoyable.
How do you deliver excellent customer service?
By leading a team to do the common things uncommonly well.
What does excellent customer service mean to you?
Excellent customer service leaves you feeling compelled to tell your friends and family about your great experience.

Suranga Amarasinghe
Business Manager
Phone: (03) 8698 3609
What is your favourite Subaru vehicle and why? Subaru Outback. It has the leg space, value for money, boot space - overall, a great...
View MoreWhat is your favourite Subaru vehicle and why? Subaru Outback. It has the leg space, value for money, boot space - overall, a great package
How do you deliver excellent customer service? First impressions are very important. I aim to be very helpful every single time, smile when you see customers, and be professional and positive.
What makes you a special team member at your dealership? We respect each other, help one another when we need help and communicate well.

Neil Phillips
General Manager
Phone: (03) 8698-3521
How do you make it a positive ‘do’ experience for the customer?I am committed to providing a purchasing and ownership experience that’s friendly,...
View MoreHow do you make it a positive ‘do’ experience for the customer?
I am committed to providing a purchasing and ownership experience that’s friendly, easy and enjoyable.
How do you deliver excellent customer service?
By leading a team to do the common things uncommonly well.
What does excellent customer service mean to you?
Excellent customer service leaves you feeling compelled to tell your friends and family about your great experience.

Jason LaPorte
Assistant Service Manager
Phone: (03) 8698 3532
What is your favourite Subaru vehicle and why?Subaru Brumby. Made in 1978, this iconic car definitely looks different. How do you deliver excellent customer...
View MoreWhat is your favourite Subaru vehicle and why?
Subaru Brumby. Made in 1978, this iconic car definitely looks different.
How do you deliver excellent customer service?
Greeting the customer with a smile, and informing them about the work done on their Subaru.
What is your favourite car colour and why?
WR Blue, because of the way it stands out under sunlight.

Vin Macaro
Service Advisor / STI Specialist
Phone: (03) 8698 3535
How do you make it a positive ‘do’ experience for the customer?Smile, be happy and listen.What makes you a special team member at...
View MoreHow do you make it a positive ‘do’ experience for the customer?
Smile, be happy and listen.
What makes you a special team member at your dealership?
Absolute unconditional passion for the brand.
In the spirit of Subaru ‘do,’ what do you do that makes a positive difference?
Encourage and motivate fellow staff members.

Geoffrey Dixon
Parts Administrator
Phone: (03) 8698 3534
How do you make it a positive ‘do’ experience for the customer? Always making sure parts are available for their appointment.What is your favourite...
View MoreHow do you make it a positive ‘do’ experience for the customer? Always making sure parts are available for their appointment.
What is your favourite Subaru vehicle and why? Subaru Liberty 1998 With Quad Cam Engine, unbelievable hidden power!
What do you love about the brand? Customer loyalty, Subaru Brand Reliability