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Subaru Mentone

Meet the Team

Neil Phillips
Neil Phillips

General Manager

How do you make it a positive ‘do’ experience for the customer?I am committed to providing a purchasing and ownership experience that’s friendly,...

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How do you make it a positive ‘do’ experience for the customer?

I am committed to providing a purchasing and ownership experience that’s friendly, easy and enjoyable.

How do you deliver excellent customer service?

By leading a team to do the common things uncommonly well.

What does excellent customer service mean to you?

Excellent customer service leaves you feeling compelled to tell your friends and family about your great experience. 

View Less
Jamie McLaren
Jamie McLaren

General Sales Manager

How do you make it a positive ‘do’ experience for the customer? Easy, exciting and delivering on promises - how buying a new car...

View More

How do you make it a positive ‘do’ experience for the customer? Easy, exciting and delivering on promises - how buying a new car should be!

What makes you a special team member?  I bring a passion for what I do, and you'll always see a smile on my face :)

What does excellent customer service mean? Knowledge, attentiveness & commitment to helping customers make great decisions.

View Less
Daniel Donnelly
Daniel Donnelly

Service Manager

How do you make it a positive ‘do’ experience for the customer? I treat the customer how I would want to be treated and...

View More

How do you make it a positive ‘do’ experience for the customer? I treat the customer how I would want to be treated and have a little fun along the way.

What makes you a special team member at your dealership? I like to lead by example, whether it's emsptying Bins with the Apprentices or fixing the greater customer needs.

What do you love about the brand? How passionate and knowledgeable our customers are, and their love and loyalty to the brand.

View Less
Andrew Cleary
Andrew Cleary

Assistant Sales Manager

How do you make it a positive ‘do’ experience for the customer? Making sure that every customer has a positive and uplifting experience.How...

View More

How do you make it a positive ‘do’ experience for the customer? Making sure that every customer has a positive and uplifting experience.

How do you deliver excellent customer service? By building a personal relationship with my customers instead of just having a professional one.

What makes you a special team member? I try to be a positive influence and encourage our team to work together to achieve a common goal.

View Less
Alyssa Siemienowicz
Alyssa Siemienowicz

Delivery Consultant

What is your favourite Subaru vehicle and why? I love the spacious and safety features in the Outback.How do you make it a...

View More

What is your favourite Subaru vehicle and why? I love the spacious and safety features in the Outback.

How do you make it a positive 'do' experience for the customer? Each customer is treated with the utmost respect. Their requests are listened to and solutions are provided.

What does excellent customer service mean to you? Providing an efficient, well-organised delivery of vehicles within expected timeframes.

View Less
Jason LaPorte
Jason LaPorte

Assistant Service Manager

What is your favourite Subaru vehicle and why?Subaru Brumby. Made in 1978, this iconic car definitely looks different. How do you deliver excellent customer...

View More

What is your favourite Subaru vehicle and why?
Subaru Brumby. Made in 1978, this iconic car definitely looks different. 

How do you deliver excellent customer service?
Greeting the customer with a smile, and informing them about the work done on their Subaru.

What is your favourite car colour and why?
WR Blue, because of the way it stands out under sunlight. 

View Less
Vin Macaro
Vin Macaro

Service Advisor / STI Specialist

How do you make it a positive ‘do’ experience for the customer?Smile, be happy and listen.What makes you a special team member at...

View More

How do you make it a positive ‘do’ experience for the customer?
Smile, be happy and listen.

What makes you a special team member at your dealership?
Absolute unconditional passion for the brand.

In the spirit of Subaru ‘do,’ what do you do that makes a positive difference?
Encourage and motivate fellow staff members.

View Less
Suranga Amarasinghe
Suranga Amarasinghe

Business Manager

What is your favourite Subaru vehicle and why? Subaru Outback. It has the leg space, value for money, boot space - overall, a great...

View More

What is your favourite Subaru vehicle and why? Subaru Outback. It has the leg space, value for money, boot space - overall, a great package

How do you deliver excellent customer service? First impressions are very important. I aim to be very helpful every single time, smile when you see customers, and be professional and positive.

What makes you a special team member at your dealership? We respect each other, help one another when we need help and communicate well.

View Less
Geoffrey Dixon
Geoffrey Dixon

Parts Administrator

How do you make it a positive ‘do’ experience for the customer? Always making sure parts are available for their appointment.What is your favourite...

View More

How do you make it a positive ‘do’ experience for the customer? Always making sure parts are available for their appointment.

What is your favourite Subaru vehicle and why? Subaru Liberty 1998 With Quad Cam Engine, unbelievable hidden power!

What do you love about the brand? Customer loyalty, Subaru Brand Reliability

View Less
Neil Phillips
Neil Phillips

General Manager

How do you make it a positive ‘do’ experience for the customer?I am committed to providing a purchasing and ownership experience that’s friendly,...

View More

How do you make it a positive ‘do’ experience for the customer?

I am committed to providing a purchasing and ownership experience that’s friendly, easy and enjoyable.

How do you deliver excellent customer service?

By leading a team to do the common things uncommonly well.

What does excellent customer service mean to you?

Excellent customer service leaves you feeling compelled to tell your friends and family about your great experience. 

View Less
Jamie McLaren
Jamie McLaren

General Sales Manager

How do you make it a positive ‘do’ experience for the customer? Easy, exciting and delivering on promises - how buying a new car...

View More

How do you make it a positive ‘do’ experience for the customer? Easy, exciting and delivering on promises - how buying a new car should be!

What makes you a special team member?  I bring a passion for what I do, and you'll always see a smile on my face :)

What does excellent customer service mean? Knowledge, attentiveness & commitment to helping customers make great decisions.

View Less
Andrew Cleary
Andrew Cleary

Assistant Sales Manager

How do you make it a positive ‘do’ experience for the customer? Making sure that every customer has a positive and uplifting experience.How...

View More

How do you make it a positive ‘do’ experience for the customer? Making sure that every customer has a positive and uplifting experience.

How do you deliver excellent customer service? By building a personal relationship with my customers instead of just having a professional one.

What makes you a special team member? I try to be a positive influence and encourage our team to work together to achieve a common goal.

View Less
Alyssa Siemienowicz
Alyssa Siemienowicz

Delivery Consultant

What is your favourite Subaru vehicle and why? I love the spacious and safety features in the Outback.How do you make it a...

View More

What is your favourite Subaru vehicle and why? I love the spacious and safety features in the Outback.

How do you make it a positive 'do' experience for the customer? Each customer is treated with the utmost respect. Their requests are listened to and solutions are provided.

What does excellent customer service mean to you? Providing an efficient, well-organised delivery of vehicles within expected timeframes.

View Less
Neil Phillips
Neil Phillips

General Manager

How do you make it a positive ‘do’ experience for the customer?I am committed to providing a purchasing and ownership experience that’s friendly,...

View More

How do you make it a positive ‘do’ experience for the customer?

I am committed to providing a purchasing and ownership experience that’s friendly, easy and enjoyable.

How do you deliver excellent customer service?

By leading a team to do the common things uncommonly well.

What does excellent customer service mean to you?

Excellent customer service leaves you feeling compelled to tell your friends and family about your great experience. 

View Less
Suranga Amarasinghe
Suranga Amarasinghe

Business Manager

What is your favourite Subaru vehicle and why? Subaru Outback. It has the leg space, value for money, boot space - overall, a great...

View More

What is your favourite Subaru vehicle and why? Subaru Outback. It has the leg space, value for money, boot space - overall, a great package

How do you deliver excellent customer service? First impressions are very important. I aim to be very helpful every single time, smile when you see customers, and be professional and positive.

What makes you a special team member at your dealership? We respect each other, help one another when we need help and communicate well.

View Less
Neil Phillips
Neil Phillips

General Manager

How do you make it a positive ‘do’ experience for the customer?I am committed to providing a purchasing and ownership experience that’s friendly,...

View More

How do you make it a positive ‘do’ experience for the customer?

I am committed to providing a purchasing and ownership experience that’s friendly, easy and enjoyable.

How do you deliver excellent customer service?

By leading a team to do the common things uncommonly well.

What does excellent customer service mean to you?

Excellent customer service leaves you feeling compelled to tell your friends and family about your great experience. 

View Less
Daniel Donnelly
Daniel Donnelly

Service Manager

How do you make it a positive ‘do’ experience for the customer? I treat the customer how I would want to be treated and...

View More

How do you make it a positive ‘do’ experience for the customer? I treat the customer how I would want to be treated and have a little fun along the way.

What makes you a special team member at your dealership? I like to lead by example, whether it's emsptying Bins with the Apprentices or fixing the greater customer needs.

What do you love about the brand? How passionate and knowledgeable our customers are, and their love and loyalty to the brand.

View Less
Jason LaPorte
Jason LaPorte

Assistant Service Manager

What is your favourite Subaru vehicle and why?Subaru Brumby. Made in 1978, this iconic car definitely looks different. How do you deliver excellent customer...

View More

What is your favourite Subaru vehicle and why?
Subaru Brumby. Made in 1978, this iconic car definitely looks different. 

How do you deliver excellent customer service?
Greeting the customer with a smile, and informing them about the work done on their Subaru.

What is your favourite car colour and why?
WR Blue, because of the way it stands out under sunlight. 

View Less
Vin Macaro
Vin Macaro

Service Advisor / STI Specialist

How do you make it a positive ‘do’ experience for the customer?Smile, be happy and listen.What makes you a special team member at...

View More

How do you make it a positive ‘do’ experience for the customer?
Smile, be happy and listen.

What makes you a special team member at your dealership?
Absolute unconditional passion for the brand.

In the spirit of Subaru ‘do,’ what do you do that makes a positive difference?
Encourage and motivate fellow staff members.

View Less
Geoffrey Dixon
Geoffrey Dixon

Parts Administrator

How do you make it a positive ‘do’ experience for the customer? Always making sure parts are available for their appointment.What is your favourite...

View More

How do you make it a positive ‘do’ experience for the customer? Always making sure parts are available for their appointment.

What is your favourite Subaru vehicle and why? Subaru Liberty 1998 With Quad Cam Engine, unbelievable hidden power!

What do you love about the brand? Customer loyalty, Subaru Brand Reliability

View Less