Meet the Team

How do you make it a positive ‘do’ experience for the customer?

I am committed to providing a purchasing and ownership experience that’s friendly, easy and enjoyable.

How do you deliver excellent customer service?

By leading a team to do the common things uncommonly well.

What does excellent customer service mean to you?

Excellent customer service leaves you feeling compelled to tell your friends and family about your great experience. 

How do you make it a positive ‘do’ experience for the customer? Easy, exciting and delivering on promises - how buying a new car should be!

What makes you a special team member?  I bring a passion for what I do, and you'll always see a smile on my face :)

What does excellent customer service mean? Knowledge, attentiveness & commitment to helping customers make great decisions.

How do you make it a positive ‘do’ experience for the customer? Making sure that every customer has a positive and uplifting experience.

How do you deliver excellent customer service? By building a personal relationship with my customers instead of just having a professional one.

What makes you a special team member? I try to be a positive influence and encourage our team to work together to achieve a common goal.

What is your favourite Subaru vehicle and why? I love the spacious and safety features in the Outback.

How do you make it a positive 'do' experience for the customer? Each customer is treated with the utmost respect. Their requests are listened to and solutions are provided.

What does excellent customer service mean to you? Providing an efficient, well-organised delivery of vehicles within expected timeframes.

How do you make it a positive ‘do’ experience for the customer?

I am committed to providing a purchasing and ownership experience that’s friendly, easy and enjoyable.

How do you deliver excellent customer service?

By leading a team to do the common things uncommonly well.

What does excellent customer service mean to you?

Excellent customer service leaves you feeling compelled to tell your friends and family about your great experience. 

What is your favourite Subaru vehicle and why? Subaru Outback. It has the leg space, value for money, boot space - overall, a great package

How do you deliver excellent customer service? First impressions are very important. I aim to be very helpful every single time, smile when you see customers, and be professional and positive.

What makes you a special team member at your dealership? We respect each other, help one another when we need help and communicate well.

How do you make it a positive ‘do’ experience for the customer?

I am committed to providing a purchasing and ownership experience that’s friendly, easy and enjoyable.

How do you deliver excellent customer service?

By leading a team to do the common things uncommonly well.

What does excellent customer service mean to you?

Excellent customer service leaves you feeling compelled to tell your friends and family about your great experience. 

How do you make it a positive ‘do’ experience for the customer? I treat the customer how I would want to be treated and have a little fun along the way.

What makes you a special team member at your dealership? I like to lead by example, whether it's emsptying Bins with the Apprentices or fixing the greater customer needs.

What do you love about the brand? How passionate and knowledgeable our customers are, and their love and loyalty to the brand.

What is your favourite Subaru vehicle and why?
Subaru Brumby. Made in 1978, this iconic car definitely looks different. 

How do you deliver excellent customer service?
Greeting the customer with a smile, and informing them about the work done on their Subaru.

What is your favourite car colour and why?
WR Blue, because of the way it stands out under sunlight. 

How do you make it a positive ‘do’ experience for the customer?
Smile, be happy and listen.

What makes you a special team member at your dealership?
Absolute unconditional passion for the brand.

In the spirit of Subaru ‘do,’ what do you do that makes a positive difference?
Encourage and motivate fellow staff members.

How do you make it a positive ‘do’ experience for the customer? Always making sure parts are available for their appointment.

What is your favourite Subaru vehicle and why? Subaru Liberty 1998 With Quad Cam Engine, unbelievable hidden power!

What do you love about the brand? Customer loyalty, Subaru Brand Reliability